About the Policy

We, Bio-Synthesis, Inc., receive, collect and store any information you enter on our website or provide us in any way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; login; e-mail; your website login password and purchase history. We may use software tools to measure and collect session information, including page response times, page interaction and length of visits on the website. We also collect personally identifiable information including name, email, your website password and communications, as well as payment details, such as credit card information, comments, feedback, product or service reviews, recommendations and personal profile. When you conduct a transaction on our website, as part of the process we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons herein.

Information We Collect

Identity and Contact Information: first and last name, email address, postal address, phone number, job title, professional license names and numbers, account username and password, and IP addresses.

Commercial and Financial:transaction records, products and services (purchased, obtained, or considered), requested documentation, customer service records, financial transaction history, order history, transfers of value, and financial account numbers.

Professional and Educational Information:job title or position, employer, work skills, employment history, graduate degrees, certifications, specialized training, and responses to questionnaires.

Purpose of Collecting Information

We collect the above information for the following purposes:

  1. to provide and operate our services;
  2. to provide our users and you with ongoing customer support and technical support;
  3. to be able to contact our visitors and users with customer service-related notices and promotional messages;
  4. to create aggregated statistical data and other aggregated and/or inferred non-personal information, which our company or our business partners may use to provide and improve our respective services; and
  5. to comply with any applicable laws and regulations.

We do not sell data. We do not share data unless compelled by the law. We only ask for personal information if it is needed to provide a service.

We may contact you to notify you regarding your account, to troubleshoot problems with your account or purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or as otherwise necessary to provide information to further serve you. For these purposes, we may contact you via email, telephone, text messages and postal mail.

We use cookies from third-party partners such as Google Analytics and Facebook for marketing purposes. These cookies allow us to display promotional material to you on other sites you visit across the internet. Biosyn.com may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized to you.

Data Retention

We retain the data collected above for as long as necessary to carry out the purpose for collecting the data or for the period prescribed by applicable laws, whichever is longer. When the retention of your personal data is no longer required we will delete or anonymize the data.

If you don't want us to process your data anymore, please contact us at info@biosyn.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take immediate effect upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances if any we use and/or disclose it. If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@biosyn.com.